The means of our ongoing success lies in the high-quality individuals George Hills continues to recruit, train and retain.




Todd Mershon


CLIEnt services manager

Mr. Mershon has 20 years of experience in client services and is committed to our clients’ satisfaction. Mr. Mershon holds a Bachelor of Arts Degree from California State University-Fullerton. He also earned his Associate in Risk Management (ARM) credential.

A portrait of Todd Mershon.
A portrait of Kathleen Proctor.
Kathleen Proctor


Client services manager

Ms. Proctor holds a BA in Criminal Justice from California State University, Sacramento. She is experienced with public entity claims, public records, and business development. Ms. Proctor has a decade of experience as a Risk Manager, and nearly a decade of operation management.

Ben Oram, Esq.

General counsel

Mr. Oram has been practicing law since 2010. He attained his Bachelor of Science degree in Criminal Justice in 2006 from California State University, Sacramento and then went on to attain his California Juris Doctorate degree from the University of the Pacific, Mc George School Law in 2009.

A portrait of Benjamin Oram.
A portrait of Neil Callahan.
Neil Callahan, Esq.

Litigation Manager

Cornelius (Neil) Callahan, Esq. has 25 years of experience defending public entities on high profile claims in state and federal courts. In 1999, he began practicing law in California where he served as lead trial counsel for public entities in the areas of civil rights, police practices and dangerous condition defense.

Catie Chaquica

Corporate Services Manager

A portrait of Catie Chaquica.

Our Team

We put forth our best effort in recruiting, training and retaining public entity adjusting experts. Our licensed, educated team works to ensure George Hills remains the best in the business while holding true to the values of George Hills. George Hills equips adjusters with unmatched George Hills Claims University (GHCU) training, state-of-the-art technology, and knowledge of our specialized current best practices to ensure the highest levels of efficiency and quality.

Our claim division staffing structure ensures that the quality of the work we provide will meet your exacting expectations. We employ claim executives who have been in the business of serving public entities for most of their careers. This coupled with George Hills’ focus on providing superior service, makes us California’s TPA of choice and is crucial to building a lasting relationship with our clients.