Subrogation Recovery in the public sector is an area of claims handling often overlooked or forgotten.

What is Subrogation Recovery?

A subrogation claim is a loss caused by the negligent act of a third party. While the basic concept is relatively straightforward, it involves both large and small investigations as well as analysis of losses for reducing expenses.

Subrogation Recovery Claim Examples

  • Underground Infrastructure Damage
  • Auto Debris Cleanup
  • Fire Hydrant Damage
  • Sign Damage
  • Fence Damage
  • Vehicle Damage
  • Streetlight Pole Damage
  • Electric Pole Damage
  • Traffic Signal Damage
  • Transformer Damage
  • DUI Fees
  • Environment Spills
  • Graffiti Code Enforcement
  • Fires and Explosions
  • Emergency Response
  • Product Failure

George Hills’ Subrogation Recovery

We work aggressively to maximize recovery on behalf of our clients. Our work ensures debts are resolved quickly, while adhering to current law and administrative methods. The goal is to help debtors achieve long-term compliance and deter non-compliance. We negotiate settlements based on current federal and state laws to obtain the highest possible recovery, and our attorney is available to represent in litigation or negotiate a settlement.

Resolution Processing

File Claim — George Hills’ Subrogation Division sets up a claim file upon receipt of the incident and maintains a claim file on each potential/actual incident reported.

Establish Proof of Loss — With the claim on record, we assess and evaluate the nature and extent of each claim and prepare proof of loss statements to forward to the appropriate party.

Settlement Mediation — We initiate settlement discussions with the appropriate party through resolution and provide an account manager and lead subrogation adjuster to the claim.

Status Reporting — Subrogation Recovery Reports are provided weekly/quarterly; Showing the number of cases, total lien amounts pending and total recovery obtained.

Subrogation Recovery Support

  • Ensures protection of the client and debtor’s rights, privacy, and concerns
  • Resolves compliance issues in an impartial and professional manner
  • Understands all issues related to the cases we resolve
  • Educates the debtor to avoid future compliance issues
  • Offers voluntary options to resolve debts in order to minimize intrusion
  • Empowers staff to end cycles of non-compliance with appropriate action
  • Utilizes the least intrusive involuntary actions first when voluntary options are exhausted

George Hills Claims University

Our one-of-a-kind PECP programs provide adjusters and claims processors the comprehensive training they need to succeed.