Our approach is based on our commitment to client service and transparent communication; that’s why we are one of the most respected TPA Management Firms in California.
Who We Are
George Hills has made public entity casualty claims adjusting its focus. We put forth considerable effort in recruiting, retaining, and training our employees; the emphasis on high-quality public entity adjusters and our reputation for excellent client service have led us to the forefront of California public entities property and liability claims management. We are a values-based company. Our values are accountability, continuous improvement, collaboration, stewardship, and resilience.
What Makes Us Unique
George Hills is a boutique organization by design; we provide customized services to meet your needs, not have you fit into our system. We are entirely focused on you, and seek to become an extension of your staff rather than just another outside contractor. George Hills has one owner, who is involved, available, and committed to meeting regularly.
What Makes Us Knowledgable
We have been in business for 70 years, which means we possess decades of invaluable first-hand experience in the insurance industry. Our adjusting staff are the best of the best and selectively recruited. We put forth substantial effort in the recruiting, retaining, and training of our employees. We are dedicated to continuous improvement – one of our core values – and demonstrate this through George Hills Claims University, where we share our knowledge.
What Makes Us A Leader
We push the edge of innovation in the industry with constant improvements and offerings that benefit our clients. We’ve developed our own comprehensive and effective training program: George Hills Claims University (GHCU). GHCU provides continuous matriculation for our current and future employees. Upon completion of the courses and successfully passing the exam, individuals can earn the Public Entity Claims Professional (PECP) designation and certificate.
What Makes Us Advanced
Our clients benefit from a customized Claims Management Information System, and our iMetrics reports grant unique insights into the data that matters most. With a client-facing portal, dashboards, and secure online spaces for file sharing and collaboration, managing your entity’s claims and risk has never been easier.
What Makes Us Respected
Our reputation is not built on longevity and tradition alone; we selectively recruit and train the industry’s best public entity claims adjusters, bolster our teams with in-house attorneys for hands-on litigation guidance, and commit to fostering relationships with clients with a bigger picture in mind.