We return millions – for pennies.

A subrogation claim arises from a loss caused by the willful or unintentional negligent act of a third party. While this basic concept sounds simple, subrogation is a unique science of multi-scale investigations and analyses of losses.

Subrogation Recovery Claim Examples

  • Underground Infrastructure Damage
  • Auto Debris Cleanup
  • Fire Hydrant Damage
  • Sign Damage
  • Fence Damage
  • Vehicle Damage
  • Streetlight Pole Damage
  • Product Failure
  • Electrical Pole Damage
  • Traffic Signal Damage
  • Transformer Damage
  • DUI Fees
  • Environment Spills
  • Graffiti Code Enforcement
  • Fires and Explosions
  • Emergency Response

How Do We Return Millions To Our Clients?

We maximize recovery by applying our best-in-class professional approach to subrogation claims. Our work ensures that financial obligations resulting from a responsible party’s negligence are resolved quickly, and resolutions adhere to current law and best practices. We aim to help debtors achieve long-term compliance while deterring non-compliance. Where appropriate, we negotiate settlements based on current federal and state laws to obtain the highest possible recovery.

Typically, our services are provided on the basis of recovery success. Our fees are often recovered from the claimant, essentially resulting in our services being free of charge for our clients. Other fee arrangements can be provided. This innovative approach has yielded industry lows in composite fees and consistent recoveries.

Subrogation Recovery Support

  • We ensure the protection of the clients’ and debtor’s rights, privacy, and concerns.
  • We resolve compliance issues with impartiality and professionalism.
  • We understand all aspects of the cases we resolve.
  • We educate debtors to avoid future compliance issues.
  • We offer voluntary options to resolve financial obligations relating to damage recovery, minimizing intrusions.
  • We empower our staff to end cycles of non-compliance with appropriate actions.
  • We utilize the least intrusive involuntary actions first when voluntary options are exhausted.

Frequently Asked Questions

We have a state-of-the art claims management information system, specifically designed for Subrogation Recovery Services, which produces reports designed to assist with budgetary forecasting, cost allocation, and revenue spending directly to your CFO/CAO and/or your Governing Board. Additionally, we will send a monthly report providing up-to-date information on the status of all your claims.

We provide you with a closing transmittal with every claim with recovery, including whether payment was received in full. If partial recovery was obtained, reasoning for a partial payment will be provided. By request, we can configure our system to send automatic notifications when a claim is closed.

Yes – any time you are interested in receiving a report indicating your recovery percentages, we can respond quickly, usually within minutes.

Yes – we can provide a report illustrating whether you are recovering more than is being spent, and analyze this information to inform adjustments determining the best strategy to reverse undesirable trends. We are also beginning a benchmarking process with several agencies.

We will collect declaration pages of all policies you have that insure the City/County/District property. We can coordinate recovery efforts with your primary and excess layers of coverage to maximize the amount of money returned to your pocket.

Many clients presume they have a recovery process, but after review, discover it is an employee tasked with carrying out recovery (often lacking the necessary training, skills, and expertise) with an already overburdened workload. Recovery is often being done only for sole departments, or may have a few employees in various departments working disjointedly and lacking a coordinated effort. George Hills develops a customized procedure manual to unify an agency’s recover collection process into one easy to read document. With George Hills, Subrogation Recovery Services include:

  • Recovery of TPA & Loss of Use Fees/Costs
  • Small Claims Case Handling
  • Payment Plan Management
  • Flexible Payment Methods
  • Restitution (Criminal Activity Damages)
  • Skip Tracing & Asset Checks
  • Designated Team for Your Agency
  • Robust Account Management & Reporting

With George Hills, your Subrogation Recovery Services are done locally, within California, by a designated team with Public Agency Subrogation experience.

Most collection agencies charge 45-65%. George Hills charges only 30%, and our charge is dependent upon recovery. If we are unable to recover the funds expended for the repair or replacement of damaged property, there is no charge for you.

Yes – our state-of-the-art Claims Management System – Spear Claims – provides you with real-time access. You will be able to view notes, attachments, and all aspects of your claim at any time.

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Related Pages

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